Post Name: Call Center Supervisor, Digital Banking Division (Assistant Officer – Officer)
Trust Bank Job Circular
Vacancy
2
Job Responsibilities
- Manage a team of call center agents and assist to conduct various meetings.
- Monitor queue and track inbound & outbound calls, call waiting, abandonment call rate.
- Preparation of roster management, keep record of attendance, daily statistics and leave.
- Take calls when agent cannot handle, supervise the overall activities and evaluation of agents calls.
- Assist in preparing various reports.
Employment Status
Full-time
Workplace
- Work at office
Educational Requirements
- Masters degree in any discipline
Experience Requirements
- At least 3 year(s)
Additional Requirements
- Minimum 3 years of working experience at any reputed Call Center preferably at Banks/Telecommunication as Supervisor.
Job Location
Anywhere in Bangladesh
Job Source
Bdjobs.com Online Job Posting.
Post Name: Recovery Associate – Contractual, Legal Division
Trust Bank Job Circular
Vacancy
1
Job Responsibilities
- Recovery of Non-Performing Loan (NPL) through persuasions, contacts, and physical visits of the client’s premises.
- Assisting in enforcement of Court process against the absconder clients for speedy disposal of pending cases/suits.
- Maintaining close liaison with law enforcement agencies for execution of Court process.
- To verify authenticity/genuineness of the land/property documents from the concerned AC (Land)/Sub-Registrar Office.
- Supporting in execution of Travel Restriction Orders issued by the learned Court against the defaulted/absconder clients.
- Searching for prospective buyers for selling of properties of defaulted borrowers which are empowered/acquired by Bank through legal process.
- Carrying out search to discover additional unencumbered properties of absconded/defaulted clients for attachment by the Court.
- Any other tasks assigned by the management from time to time.
Employment Status
Part-time
Workplace
- Work at office
Educational Requirements
- HSC in Any Discipline
Experience Requirements
- At least 5 year(s)
Additional Requirements
- Retired Sergeant or Warrant officer of Armed Forces/Law Enforcing Agencies will be given preference.
Job Location
Anywhere in Bangladesh
Job Source
Bdjobs.com Online Job Posting.
Post Name: Officer, Board Secretariat, Board Division (OFF-PO)
Trust Bank Job Circular
Vacancy2
Job Responsibilities
- Assist to conduct various meetings.
- Preparation and distribution of extract of various meetings.
- Assist in preparation of Annual Report of the Bank, subsidiaries and Joint Venture.
- Assist in holding Annual General Meeting of the Bank, subsidiaries and Joint Venture.
- Cooperate during Corporate Governance Audit and Credit Rating process of the Bank.
- Assist in maintaining database and compliance status for all decisions taken in different meetings.
- Arrange logistic support for various meetings.
- Assist in preparing various reports.
- Maintain various regulatory registers.
- Any other functions as assigned by superior.
Employment Status
Full-time
Workplace
- Work at office
Educational Requirements
- Masters degree in any discipline
Experience Requirements
- At least 2 year(s)
Additional Requirements
- Minimum 2 years of working experience at Board Secretariat of any listed Company preferably at Banks.
- Individual perusing Chartered Secretary course may be considered as added advantage.
- He must have a good command in English.
Job Location
Anywhere in Bangladesh
Job Source
Bdjobs.com Online Job Posting.
Post Name: System Engineer, (OFF to SPO)
Trust Bank Job Circular
Vacancy
2
Job Responsibilities
- Plan, design and help the system team in establishing an Enterprise system knowing the requirements of the organization with proper Design and system documents
- Implement and maintenance of Microsoft Active Directory, Microsoft Exchange and Email Security Administration
- Implement and Manage Virtualization System like VMWare, Hyper-V, Citrix etc
- Manage and Administering Server and Storage Infrastructure
- Implement and Manage Linux and Unix System Administration
- Managing Enterprise System, Maintenance and troubleshooting
Employment Status
Full-time
Workplace
- Work at office
Educational Requirements
- Bachelor of Science (BSc)
- Preferred Professional Certification: linux,widndows,virtualization
Experience Requirements
- At least 3 year(s)
- The applicants should have experience in the following area(s):
System Administration, System Engineer (Computer Network & System)
Additional Requirements
- Minimum 3 year(s) in related area (System and virtualization Administration)
- The applicants should have experience in the following business area(s):
- Computer Hardware/Network Companies, Software Company
- Cisco, Juniper etc. Technologies
- Data Center Operations
- Networking Infrastructure
- Enterprise System Administration
- Other professional qualities required to deserve:
- Sincerity, Integrity, Hard work, Dedication will be the key focus.
- Must be proactive, energetic, target oriented and determined to meet deadline.
- Able to work under pressure & agree to work on holidays if necessary.
- Be Self driven and able to work independently as well as in a team.
Job Location
Anywhere in Bangladesh
Job Source
Bdjobs.com Online Job Posting
Post Name: Manager, Card Management System (AVP-SAVP)
Trust Bank Job Circular
Vacancy
1
Job Responsibilities
- Supervise, monitor and administer activities of team managing Card Management System and all its associated modules ensuring smooth performance.
- Proactive initiative to achieve targets and to support the card operation team for conducting smooth operation.
- Ensure existing service and configure and design new product and solution as required by business.
- Ensure daily operation of a full-fledged Card Systems, including System administration, operations complying with payment scheme rules and regulations.
- Maintain constant communication with vendor and principal to solve any operational, customer service critical issue.
- Ensure timely patching, Project implementation with payment scheme
- Monitor regular activities of technical team and ensure that all critical assigned tasks are duly performed.
- Develop and integrate with third party app and systems as per business requirement.
- Plan, coordinate and allocate resources to ensure timely delivery of card related tasks/projects.
- Oversee internal and external day-to-day activities of Card Systems.
Employment Status
Full-time
Workplace
- Work at office
Educational Requirements
- Bachelor degree in any discipline
Experience Requirements
- At least 12 year(s)
Additional Requirements
- At least 12 years’ experience in bank out of which at least 6 years in card division
- Experience in PCI DSS implementation is preferred.
- Primary knowledge of Bangladesh Bank ICT Policy, Audit and Compliance procedure of a large commercial bank.
- Must have sound knowledge in technology and architecture of Card Management system and associated modules.
- Experience in switching system parameterization and configuration, Ecommerce payment gateway parameterization and configuration.
- Experience in to end card systems migration of card system and implementation of payment scheme related projects.
- Experience in card personalization system key management and configuration.
- Experience of implementing and working with VISA, MasterCard, Union Pay and other payment schemes will be highly appreciated.
Job Location
Anywhere in Bangladesh
Job Source
Bdjobs.com Online Job Posting.
Read Before Apply
*Photograph must be enclosed with the resume.
Apply Procedure
Apply online through https://career.tblbd.com
No hard copy of resume will be entertained
No hard copy of resume will be entertained
Application Deadline : 15 Oct 2022