City Bank Limited Job Circular

City Bank Limited Job Circular
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Post Name: Associate Manager (EO)/Manager (SEO), Customer Service, Citygem Priority Banking

City Bank Limited Job Circular

Vacancy

Not specific

Job Responsibilities

  • Customer Service Manager manages completion of center’s operational and transactional activities while supporting client alternative delivery channel alternatives.
  • Customer Service managers ensures a premium client experience within the channel. Works with Center Manager to support these efforts, while maintaining overall responsibility for all operational activities within the Center.
  • Complete accounting-related responsibilities for the branch including regular cash control activities
  • Ensure center’s activities comply with all applicable regulations and audits; ensure management and personnel awareness of discovered control issues
  • Manage and own the customer experience within the center, ensuring service excellence and timely resolution of service and operational issues
  • Receive all customer queries and reply with proper solution, Handle complaints from the customer and ensure that the problem is solved in due time, Escalate the problem to the relevant department if necessary and follow up on its timely resolution
  • Cross selling/reference of retail banking products to counter customers
  • Meet yearly business target of Customer service team assigned by line manager
  • Ensure compliance, operational risk controls in accordance with regulatory standards and policies; and optimize relations with regulators by addressing any issues
  • Handle, execute authorize inter-branch and inter-account fund transfer as per customer instruction
  • Raising deferrals and arranging proper approval within agreed time frame
  • Signature & image loading to system, Maintaining locker key, Cheque book

Employment Status

Full-time

Workplace

  • Work at office

Educational Requirements

  • 4 years of Graduation/Master’s Degree from any reputed University

Experience Requirements

  • 6 to 9 year(s)

Job Location

Dhaka

Job Source

Bdjobs.com Online Job Posting.

 

Read Before Apply

*Photograph must be enclosed with the resume.

Apply Procedure

Application Deadline : 9 Sep 2022

Post Name: Assistant Manager (SO)/Associate Manager (EO), Wealth Management, Citygem Priority Banking

City Bank Limited Job Circular

Vacancy

Not specific

Job Responsibilities

  • Identifying the target market and develop new business to enrich the portfolio and peruse growth opportunity and increase wallet -share of existing business
  • Maximize profit and achievement of the growth of Citygem client’s portfolio
  • Develop existing and new relationships and build effective relationships with clients to retain and develop sustainable relationships
  • Meeting budget and maximizing the Bank’s earnings opportunities
  • Prepare credit proposals and manage credit risk and to ensure high quality asset
  • Cross-selling the full spectrum of product set with an emphasis on retail banking asset and liability products
  • Through disciplined portfolio management, develop strategies to increase wallet share of existing clients and actively manage a prospect pipeline
  • Earn trusted advisor status by integrating retail finance ideas and different deposit solutions to help clients navigate and choose the best financial solution
  • Support & Assist Center Manager in arranging business review meeting, executing business plan
  • Work as part of an integrated management team to ensure standards and are met and operating models delivered

Employment Status

Full-time

Workplace

  • Work at office

Educational Requirements

  • 4 years of Graduation/Master’s Degree from any reputed University

Experience Requirements

  • 4 to 7 year(s)

Job Location

Chattogram, Dhaka

Job Source

Bdjobs.com Online Job Posting.

 

Online Apply

 

 

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